Frequently Asked Questions

How we work

1. I can't get to Burwood / Sydney / NSW - Can I still engage your firm?

YES. Our clients are located all over Australia (with the exception of WA).

Although our office is based in Sydney’s Inner West suburb of Burwood, you can choose how you would like to work with us.

Generally, we will communicate with you using a combination of written, telephone, face-to-face, and/or online audio-visual methods as appropriate to your matter. However, we are also able to conduct entire family law matters remotely from beginning to end where necessary or preferred by you.

2. Do you offer face-to-face consultations?

Yes. Face-to-face consultations are available by appointment only. Our free 20-minute discovery call for family law is conducted either by telephone or audio-visual link (AVL such as Zoom). Subsequent meetings may be arranged to take place either in person at our Burwood office or by telephone/AVL.

3. Do you offer after hours appointments?

Our business hours are 9am to 5pm Monday to Friday. We may offer ‘after hours’ appointments on a case-by-case basis, provided these are arranged prior during normal business hours.

4. How do you charge for your professional fees?

We are a combination hourly billing and fixed-fee practice.  For our fixed-fee family law services, this means that we charge a set amount that is agreed upon prior to us commencing your matter. There are no hidden costs, and we strive to offer certainty regarding our professional fees at each stage of your matter. For more information about our fee model, please visit Our Fees page.

5. What are disbursements?

Disbursements are third-party costs incurred on your behalf during the course of your matter. Disbursements can include items and services such as property valuations, filing fees (e.g. for divorce or consent orders), title searching and property / business enquiries, process serving, etc. We strive to keep you informed regarding any disbursements necessary for the progression of your matter and the estimated costs of these disbursements. We never receive any commission or mark-up in relation to any disbursements.

6. I would like to engage your services. What are the next steps?

We look forward to working with you! If you decide to engage our services, we will first email you our Costs Agreement and General Terms of Business. Our Costs Agreement will set out the scope of work we will provide to you, our professional fees to perform that service and any anticipated disbursements that may be incurred. We ask that you read through the Costs Agreement and General Terms of Business to ensure they accurately reflect your understanding of the work we will perform for you, sign the Costs Agreement where indicated, and return it to us by email. We will then be able to commence your matter and will guide you through the next steps in the process, depending on your individual circumstances.

7. Who will I be working with?

At LEDA Lawyers, we are a mother-daughter lawyer team with over 35 years’ legal experience between us. You will be working primarily with one of us, but both of us will be across your matter from start to finish. 

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